Standard Delivery includes courier to door service. All our products are special and we will carry out all deliveries with care and respect. Please note Standard Delivery does not include unwrapping or fitting of products. All deliveries will require a signature on receipt.
Platinum Delivery Service – available to deliveries in England and Wales
All the items on Everything But Ordinary are special, and some customers prefer a higher level of delivery service. For this higher level Platinum Delivery Service, we will contact you to arrange a convenient delivery slot, then deliver the item to the room of your choice, unwrap the items and remove the packaging. Please Note: This is a delivery service only. No fixing service is included.
Platinum Plus Delivery Service – available to deliveries in England and Wales
The platinum service plus assembly. We recommend this service level on some products that are complicated to assemble. Please Note: This is a delivery & assemble service only. No fixing service is included.
Delivery price quoted assumes adequate access. It is the customer’s responsibility to advise of any restrictions. If the customer is not available to accept delivery at the agreed time, a repeat delivery charge may be applied. All deliveries will require a signature on receipt.
Approximate Delivery Times From Order
All items delivery times are stated within the product details. These timescales may be increased due to the European factory holidays in the summer and at Christmas.
We will do our best to give you a reasonably accurate estimate of delivery dates and as soon as we have received the item, and it has passed our quality checks. If you have any questions or require expedited delivery for a special occasion please do contact us prior to the completion of your order.
UK Mainland excludes Scottish Highlands and Islands, Northern Ireland, Isle of Man and Channel Islands. For delivery to these locations additional charges will apply. Please contact us for a quotation before placing your order.
Everything But Ordinary are specialists in delivering exclusive and bespoke products to architects, interior designers and residential clients across the globe. Please contact us for purchasing and shipping arrangements. Our preferred international logistics partner is DHL Global Forwarding.
The products displayed on Everything But Ordinary are from manufacturers renowned for producing quality products, but should we receive something that has slipped through their quality control, there may be a delay with your delivery while we await a replacement.
Should this be the case, we will let you know as soon as possible. We will try to accommodate specific delivery arrangements wherever possible, however we are not responsible for delays in delivery which are beyond our control. Everything But Ordinary will not be responsible for any subsequent loss or expense caused due to a delay in delivery for whatever reason.