At Everything But Ordinary, we believe that ordering exceptional furniture should be as seamless as living with it. From premium courier services to full white-glove installation, every order is handled with care, precision, and discretion—ensuring your pieces arrive in immaculate condition and ready to transform your space.
Delivery Options
We offer two levels of delivery within the United Kingdom:
Standard Courier Delivery – Recommended for smaller pieces such as lighting or accessories. Delivery is to the doorstep only and does not include unpacking, placement, or assembly. For larger items, assistance may be required upon arrival.
Platinum White-Glove Delivery – Our experienced team will deliver your pieces to the room of your choice, carefully unpack all items, remove packaging, and complete any required assembly, ensuring every detail is settled to perfection.
Installation for fitted items—such as mirrors, shelving, or lighting—is not included as standard but can often be arranged depending on your location and project requirements. Please contact our team for further details.
For international orders, we offer worldwide delivery to over 80 destinations. You can find full information on our Worldwide Delivery page.
Estimated lead times are displayed on each product page and reflect typical production and shipping schedules. Once your order is confirmed, a personalised delivery estimate will be provided by email, and our team will contact you to arrange a convenient delivery date when your pieces are ready.
Yes. We offer a complimentary collection service from our warehouse in Dorset. You will be notified as soon as your order is ready for collection.
Collection address:
Dream Design Interiors
Unit 5, Somerford Business Park
Wilverley Road
Christchurch, Dorset BH23 3RU, United Kingdom
Collections are available Monday to Friday, 9am to 4pm, excluding public holidays.
Yes. Where possible, we consolidate orders to ensure a seamless, coordinated delivery experience. If certain items are required earlier, we can arrange a split delivery upon request. Additional charges may apply.
For large, complex, or restricted-access properties, we recommend contacting our team before placing your order to discuss logistics. Delivery services assume standard, unobstructed access, and you are responsible for ensuring that all items can be delivered safely. Where access prevents successful delivery, we can arrange an alternative delivery address or storage—additional costs may apply.
Yes. We deliver to over 80 destinations worldwide, with tailored services to suit the nature of your project and location. For full details, please visit our Worldwide Delivery page.