Worldwide Shipping

Since our founding in 1984, we’ve been a go-to source for luxury, designer furniture and lighting, serving a global clientele that includes architects, interior designers, and discerning private clients all over the world.

Purchasing from an established UK based retailer

When you choose to shop with an established UK-based retailer like us, you’re not just buying a product; you’re investing in peace of mind. Our in-house quality inspection team meticulously reviews each item that enters our warehouse, guaranteeing that your order leaves us and arrives at your doorstep in immaculate condition. Plus, for that extra layer of assurance, all of our international shipments come fully insured against loss or damage.

Our trusted shipping partners

Over the course of nearly four decades, we’ve built solid relationships with our trusted international shipping partners. These long-standing collaborations ensure the safe, timely delivery of our extraordinary products to aficionados of luxury design and craftsmanship across the globe.

Frequently Asked Questions

The cost of your delivery hinges on various factors, including the destination and the size and weight of your order. To make sure you receive the most competitive rate and exceptional service, we’ll provide a tailored quotation for shipping costs on all international orders. Please note that the quoted shipping fees won’t cover duties, taxes, or airline storage fees, which may be payable upon import by the customer.

All prices displayed on our website include UK VAT at the standard rate of 20%. However, if your order is being delivered outside of the United Kingdom, this 20% VAT will not be applicable. Rest assured, your invoice will reflect this adjustment, offering you a cost-effective and transparent shopping experience.

Your international delivery may incur duties and taxes, payable upon import. The rate of these charges can vary depending on the destination country. Once your order reaches its destination, the local customs office will contact you to outline these additional costs. We adhere to Incoterms® 2020 standards for all our international shipments, typically using the Delivered At Place (DAP) incoterm, unless otherwise pre-agreed with you at the time of your order.

The arrival time for your order depends on the delivery service chosen and the final destination. After your items have been dispatched from our UK-based warehouse, you can generally expect to receive them within 1-2 weeks for air or road shipments, or 4-6 weeks for sea shipments. This timeline offers you a flexible and reliable window for delivery, allowing you to plan the incorporation of your luxury products into your space.

You’ll be notified via a confirmation email from our in-house international logistics coordinator once your goods have been dispatched for international transit. This email serves as your assurance that your luxury items have boarded either the designated ship or plane, and are en route to you. This way, you can stay informed and prepare for the arrival of your extraordinary products.

We prioritise consolidated shipping, sending out all your ordered items in one comprehensive delivery once they arrive at our UK-based warehouse. However, if you’re keen to receive one item ahead of the others, we can explore splitting your order into multiple shipments. Please note that additional charges may apply for this service. For further details and options, you’re welcome to contact our dedicated team via email at enquiries@everythingbutordinary.co.uk or give us a call on +44 (0)1425 600 273.

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ROAD FREIGHT

Thanks to our trusted delivery partners who have established routes throughout the United Kingdom and Europe, we can ensure that your order is delivered to you within 1-2 weeks of it leaving our warehouse here in the UK.

AIR FREIGHT

We can deliver your order by air to pretty much any corner of the world within 2 weeks of dispatch from our warehouse. We work closely with our delivery partners, and will ensure your order arrives with you in perfect condition, and as quickly as possible.

SEA FREIGHT

Depending on the size of the order and the delivery destination, we can also deliver by sea freight. Typically, once your item(s) have been dispatched from our warehouse, it takes 4-6 weeks for the delivery to be completed.